Childrens party FAQ

The quickest way to check availability or book is online using our booking system. This is updated in real time and shows the current availability. 

Please don’t book online, until you have a venue pencilled in.  

We don’t have a minimum, however our party packages work best with at least 10 children. You can invite as many children are you like. Most parties we host invite around 30-50 children. We love a big party! Our packages can be adjusted to your requirements if you are planning on a smaller or larger party.

Our bubble and snow machine fluids are carefully selected and only used at specific times of the party. This ensures the floor doesn’t get slippy. Our PLI insurance fully covers the use of these effects machines. We also clear up any mess that is left by us – Don’t worry.

You can make any changes such as date/venue or cancel directly from the customer area up to 30 days before the event.

You’re also welcome to give us a call or text on 07889 118 696

If you need to cancel your party booking please let us know at least 30 days before your event.

All we ask is that we have the closest parking space to the hall/setup area to park our van. We also need 1 standard 13amp socket for our equipment. If you’re hiring an indoor bouncy castle, please make sure the setup area is clear before we get there. (around 18ft squared)

We require 1 hour before and 1 hour after the party to set everything up and then pack away

There’s no deposit required if your party venue is already pencilled in or confirmed. If you’re still searching for a venue but want to secure your date with us, we just ask full payment at the time of booking.

Once you complete our online booking form, your details and requested times are automatically added to our system. We then manually verify everything to ensure all the information is correct.

As soon as your booking is confirmed, we’ll send you a “Booking Approved” email. If you haven’t received this within 48 hours, please don’t hesitate to get in touch.

We’re based in Stoke-on-Trent, but we cover most of Staffordshire, Cheshire, and Derbyshire. Our prices are based on parties within a 5-mile radius of Party Roo HQ, but we’re happy to travel further for an additional fee.

For exact travel costs to your location, check out our Areas We Cover section on the website, where you can enter your postcode and see the price instantly.

Our indoor bouncy castle is suitable for upto 10 children at a time.

To add any of our extra items to your party, simply use the dedicated section on our online booking form. You can also message us after booking if you’d like to include any last-minute extras—we’re happy to help!

Payment can be made in advance through our secure online card system, or on the day using cash or card—whichever is easiest for you.

We’re a small family company and our DJs/Hosts Matt & Becky are husband and wife. We both have bags of experience when it comes to working with children.

Yes, all of our packages include party game prizes. Typically, we give away items like balloon swords and small party bag treats to our game winners. Additionally, we offer an option to upgrade to premium party game prizes for an extra cost.